::Shipping & Returns

Shipping & Returns

We ship worldwide!! Recently, some of our customers have expressed their wishes for better packaging. We have accepted their suggestions & have ordered some boxes. We will continue to improve our packaging & service!

All the small parts will be wrapped with layers of bubbles and packed into these small boxes.

Shipping Methods

We will use courier to deliver your ordered items. In case, you prefer it to be delivered by express. Please specify and note the method of delivery clearly while you check out!

Shipping time

Order Processing : 3-7 business days
Item will be shipped from Hong Kong directly.
We will safely pack before shipping.
Courier : 3-5 business days with online tracking no.

Refund Policy for unsuccessful delivery

Refund policy are not applied at any situations including damaged, lost etc. Otherwise, insurance should be applied.
Specific express shipping quotation

Please contact sales@smartzone-tech.com

Return Policy

If it is proved to be factory default or damage via postal, please contact us & we will take the appropriate actions to tackle the problem. Refund policy is not applied at any situations

Shipment tracking

All Shipment will be Shipped by courier.
Shipping will be charged based on the actual weight of the goods. A fair deal~!

Terms and Conditions

All items are guaranteed brand new in Box.
All items are guaranteed to be authentic and may be returned if the description turns out to be incorrect. A return must be announced and justified by e-mail within 7 days of the receipt of the item.

Returns

We will gladly exchange defective products within 7 days of your receipt, and will refund products with a restocking fee of 15% of the final price. Freight costs are not refundable on delivery and return.